Apology from Google Inc. (NASDAQ:GOOG) Executive for Shipping Delays in Nexus 4

by Jack Bibey | Wednesday, Dec 19, 2012 | 480 views

Dan Cobley, the managing director of Google Inc. (NASDAQ:GOOG) for the United Kingdom and Ireland proclaimed a public apology for being unable to ship the Nexus 4 Android handset on time. He explained that the delay in the shipping of the handsets was caused due to the delivery anomaly by the LG Electronics Inc, which has manufactured the device.

The apology was extended to the annoyed customers who were expecting timely delivery of the handsets. The scarcity of supply is still being countered by Google Inc. (NASDAQ:GOOG) and the customers are still waiting to receive the Nexus 4 handsets.

There have been lots of efforts being put by the company to resolve the problem. The work timing and the number of days of work have forgotten all the restrictions. As per Dan Cobley’s posting on the Google+, the company is working in the weekends as well as in the night shifts to ensure that the issue is fixed. It was on the Google Play Store in the early part of the current year that Google Inc. (NASDAQ:GOOG) commenced sale of the Nexus 4 smart phones. These Smartphones showcase the most up-to-date traits in the Android Smartphone software of Google Inc. (NASDAQ:GOOG).

As per Cobley, “Supplies from the manufacturer are scarce and erratic”. This comment was shared along with him stating, “I can offer an unreserved apology for our services and communication failures in the process”. He therefore apologized for the inconvenience and the interruption in the delivery of the handset.

The primary stock of the Nexus 4 handsets had been sold off in November 2012 and now Google Inc. (NASDAQ:GOOG) has again brought the order taking mechanism on track with effect from December 4.

The customers will be provided with the status of the delivery of the handset. The customers who were provided with the shipping date before falling before Christmas, Google Inc. (NASDAQ:GOOG) anticipates to process and deliver those orders this week.

Google Inc. (NASDAQ:GOOG) is the topmost search engine in the world. It has now also stretched out to the domains of software and hardware for mobile. This also assists in reducing the degree of reliance on the conventional advertisement through online mode. Android is accessible free of cost by the manufacturers of the device. According to a research conducted by IDC, the market embraced by Android is approximately 75 percent of it catering to Smartphone worldwide.

The shares of Google Inc. (NASDAQ:GOOG) was up by 0.04% to close at $721.07.

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